Customer Service General Terms & Conditions
![A watch being assembled by a watchmaker.](/content/dam/ap/com/services/caring/Service_quality_control.jpg.transform.apfw.jpg)
Our watches are garanteed against manufacturing defects. To learn more about our sales warranty validity, conditions and exclusions please review our International Sales Warranty.
![A watchmaker working on a workshop.](/content/dam/ap/com/services/service-bloc.jpg.transform.apfw.jpg)
Fill in the following form to request a service or an official document. In some countries, you can benefit from a complimentary pick-up service for your watch.
We also invite you to create an account to check your watches in, extend your International Sales Warranty for eligible watches and request a service or document in a few clicks.