All the support you need, from the experts who know your watch best.
Hi-Care Programme
Protect the watches you love
The Hi-Care Programme regroups services and support from a single point of access to accompany your journey with your watch. It will be enriched progressively to bring your experience to the next level.
An International Sales Warranty extendable from 2 to 5 years
The extension of the International Sales Warranty from 2 to 5 years is exclusively available for watches purchased within the last two years through our authorised network. Jewellery is not eligible for this service.
Extend your warranty
AP Coverage Service
The AP Coverage Service is a 2-year complimentary service protecting AP watches and Haute Joaillerie pieces from burglary and robbery as well as functional damage. The service is available for all AP watches initially acquired in 2024, 2025 and 2026 through the official Audemars Piguet network. It also applies to all AP Haute Joaillerie pieces initially acquired in 2026 through the official Audemars Piguet network and received by the customer in 2026.
Learn more about the service
How to benefit from the AP Coverage Service
Prior the occurrence of the burglary, robbery or damage, you must have activated the service in your name for each eligible product by complying with the following steps:
1. Log in / Create an AP Account. If you bought your product from an Audemars Piguet boutique or an AP House, we invite you to use the email address provided at the time of the purchase – your product should automatically appear in your account.
2. Register your product. If your product does not appear in your AP Account, you can register it online.
3. Open your product details and click on the “Activate AP Coverage Service” link to complete the form.
Exclusive and personalised services
Each watch marks the beginning of a relationship dedicated to exclusive, personalised services. Audemars Piguet has built a global network of skilled watchmakers that ensure local services and a consistent level of expertise, including periodical check-ups, maintenance services, strap & accessories support, or our restoration workshop for legacy watches.
Create an AP account
Register your products in your AP account to be able to access all our services from a single point. In a few clicks, you can extend your International Sales Warranty or activate your AP Coverage Service for eligible products, explore user manuals and technical details, or request a service with complimentary pick-up in some countries.