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Our Expertise

Precision & Expertise

Audemars Piguet Complete Maintenance Service

When your movement requires servicing, our teams take your timepiece through a secure and precise protocol. The watchmakers who maintain and repair Audemars Piguet watches have the same training—and the same passion—as those who create them.

Our Complete Maintenance Service

Partial Services :

    • We offer the following 5 controls in most of our boutiques. These controls are free of charge and do not include an extended warranty.

    • Aesthetic: We check the general wear of the watch (on the case, dial and strap), looking for scratches, shock traces or dents, dust, discoloration and related issues.

    • Magnetization: If a watch is magnetized, it can run too slow or too fast. We check the magnetization of your watch with a device that can also demagnetize it.

    • Function: Depending on the model, we check that all the functions are working properly. This includes setting the time and date with the crown, actionning the pushers for a chronograph, etc.

    • Timing: To check the timing, we use a special device to measure precise technical parameters in five positions of the watch.

    • Water Resistance: We perform air compression tests to detect even the most insignificant leaks. We recommend having your watch checked for water-resistance by our repair centers or boutiques every year.

      We recommend a water resistance service every two to three years.

  • Water resistance service of your timepiece includes several steps: disassembly and cleaning of the case, control of the movement, and assembly of both the movement and case. During this process, we will replace components as necessary to ensure water resistance. If your watch is equipped with a quartz movement, we will replace the battery as well.

Register Your Watch

It’s important that you register your watch with Audemars Piguet. It enables us to ensure that you get the very best service possible. It only takes a few short minutes, so why not do it now?

Timepiece Care Tips

Looking After Your Timepiece

Taking proper care of your watch and providing it with regular maintenance will help keep it working reliably, with precision.

  • CARE TIP 1

    Regular Winding

    Even if you have not worn your timepiece for a while, you should wind your mechanical watch (self-winding or manual-winding) at least once a month. For a manual-winding watch, turn the crown until it resists, without forcing it. For a self-winding watch, we recommend at least 25 turns of the crown. This helps keep the movement components well lubricated.

  • CARE TIP 2

    A Proper Fit

    Ensure that your watch is fitted properly on your wrist. This improves the efficiency of the winding system and avoids premature wear of the links of your metal bracelet. Avoid wearing several watches or items of jewelry on the same wrist, as doing so risks scratching the watch and metal bracelet links.

  • CARE TIP 3

    Cleaning Water-Resistant Watches

    Clean your watch and its metal bracelet regularly with warm water, rinse with fresh water, and dry with a soft cloth. This simple gesture limits the abrasive or corrosive effects of the chlorine, seawater, sand and perfume.

  • CARE TIP 4

    Swimming with Water-Resistant Watches

    Before swimming, check that the crown and push-pieces are fully screwed down. Aside from crowns on our "Diver" models, crown and push-pieces should not be activated while submerged in water. After swimming in salt water, rinse the watch with fresh water.

  • CARE TIP 5

    Periodical Controls & Services

    The movement and the water resistance should be checked periodically. Water resistance seals exposed to the environment (temperature differences, acidity, amongst others) should be replaced every two to three years depending on wear and tear. This routine water-resistance service is the only way to protect the heart of your watch from dust and humidity. As far as time keeping, our authorized service centers will carry out a complete maintenance service when required to restore the accuracy according to the Audemars Piguet quality standards and ensure the longevity of the movement.

  • CARE TIP 6

    Corrosive Materials

    Avoid all contacts with corrosive materials (acid, perfumes, carbonated beverages, etc.) as they are likely to damage the water-resistant seals.

  • CARE TIP 7

    Leather Straps

    Leather straps should not be submerged in water as water will wear them out faster. This does not apply to rubber or metal straps.

  • CARE TIP 8

    Magnetic Fields

    Throughout everyday life, we are often exposed to magnetic fields that may cause timepieces to run slower, excessively fast, or even stop. If necessary, a simple demagnetization process can be performed by a professional watchmaker, before resetting the time.

  • CARE TIP 9

    Dates & Calendar

    Avoid correcting the date, month or lunar cycle in the afternoon or evening. Similarly, avoid manipulating the annual or perpetual calendar outside of the time ranges recommended in the watch manual.

  • CARE TIP 10

    Authorized Network

    We recommend that you only buy and service your timepiece within the Audemars Piguet authorized network. We have built up a global network of skilled watchmakers to ensure local service and a consistent level of expertise.

Service Centers

Get In Touch

Find a nearby Audemars Piguet boutique, authorized retailer or authorized repair center.
You can drop off your watch for service into any of our locations, and we'll ensure it will be handled by Audemars Piguet authorized service center with the proper technical skills.

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Africa

Asia

Europe

Middle East

North America

Oceania

  • Boutique athens
    21 voukourestiou street 10671 Athens Greece
    Telephone: +30 2103629251 Fax: +30 2103629251
  • Boutique Bangkok
    G01-13, Ground Level, Central Embassy 1031 Ploenchit Road, Lumpini Pathumwan, Bangkok 10330-0
    Telephone: (66) 2160 5838 Fax: (66) 2160-5839
  • Boutique beijing
    M1005, 1/f, shin kong place, no.87 jian’guo road 100025 Beijing China
    Telephone: +86 10 5738 2480 Fax: +86 10 5738 2481
  • Boutique Dubai Mall
    gf-136/1, ground floor, The dubai mall, doha street p.o. box 2123 Dubai United Arab Emirates
    Telephone: 009714 325 33 66 Fax: 009714 325 33 55
  • Boutique Dubai Mall of the Emirates
    Mall of the emirates Dubai United Arab Emirates
    Telephone: +971 4341 1121 Fax: +971 4341 1290
  • Boutique Geneva Montres Prestige
    Grand hotel kempinski Quai du mont-blanc 19 1201 Geneva Switzerland
    Telephone: +41 (0)22 732 83 00 Fax: +41 (0)22 738 51 95
  • Boutique Geneva Place de la Fusterie
    Place de la fusterie 12 1204 Geneva Switzerland
    Telephone: +41 (0)22 319 06 80 Fax: +41 (0)22 319 06 88
  • Boutique Hong Kong Central Building
    Shop 15, g/f, central building, 1-3 pedder street, Central, Hong Kong
    Telephone: +852 2810 6606 Fax: +852 2391 7622
  • Boutique Hong Kong Elements
    shop 2018-2019, 2/f, elements, no.1 austin road west, Tsim Sha Tsui, Hong Kong
    Telephone: +852 2196 8383 Fax: +852 2196 8330
  • Boutique Hong Kong ifc
    Shop 2040, Podium 2, ifc mall, 8 Finance Street, Hong Kong
    Telephone: +852 2818 0008 Fax: +852 2818 2300
  • Boutique Hong Kong Ocean Terminal
    Shop ot283, level 2, ocean terminal, harbour city, Tsim Sha Tsui, Hong Kong
    Telephone: +852 2735 2800 Fax: +852 2735 2100
  • Boutique Istanbul
    Eytam caddesi n° 35 dükkan n° 7 maçka 34367 Istanbul Turkey
    Telephone: +90 212 230 70 73 Fax: +90 212 230 70 74
  • Boutique jeddah
    Prince mohammad bin abdulaziz street (tahliyah st.) al- sa'a square Jameel square - across al- basateen shopping center - p.o.box: 40409 Jeddah Saudi Arabia
    Telephone: +96622841479 Fax:
  • Boutique kiev
    11, gorodetskogo street 01001 kiev Ukraine
    Telephone: +38 044 278 43 44 Fax: +38 044 461 98 53
  • Boutique kuala lumpur
    Ug29 adorn floor, starhill gallery 181 jalan bukit bintang 55100 Kuala Lumpur Malaysia
    Telephone: +60 3 2144 8639 Fax: +60 3 2148 5698
  • Boutique kuwait
    Ahmed Behbehani showroom p.o. box 567 Safat shop n°4, block n°4 Ground floor, salhiya commercial complex 13006 Kuwait Kuwait
    Telephone: +965 244 1716 Fax: +965 244 5975
  • Boutique las vegas
    3720 South Las Vegas Blvd, Suite 105, Las Vegas, NV 89158
    Telephone: +1 702 889 8828 Fax: +1 702 889 8826
  • Boutique macau
    Shop 1130-1131, the shoppes at four seasons, estrada da baia de n. senhora da esperanca, s/n, four seasons hotel macao, cotai strip, Taipa, Macau
    Telephone: +853 2899 8936 Fax: +853 2899 8937
  • Boutique madrid
    Calle Marqués de Villamejor, 3 - 1º Dcha 28006 Madrid Spain
    Telephone: +34917818060 Fax: +34 917818062
  • Boutique manama
    Bahrain commercial complex - (sheraton complex) p.o. box 861 Manama Bahrain
    Telephone: +973 17534444 Fax: +973 17535311
  • Boutique miami bal harbour
    bal harbour shops, 9700 collins avenue Miami bal harbour, fl 33154 United States
    Telephone: +1 305 864 6776 Fax: +1 305 864 6252
  • Boutique milano
    Via montenapoleone 6, 20121 Milano Italy
    Telephone: +39 02 760 03 115 Fax: +39 02 454 71 713
  • Boutique Monaco
    2 avenue des Spélugues 98000 Monaco
    Telephone: +377 97 70 04 08 Fax: +377 97 70 04 02
  • Boutique new york city
    65 east 57th street New York, ny 10022 United States
    Telephone: + 1 212 688 6644 Fax: +1 212 688 6381
  • Boutique paris
    380, rue saint honoré 75001 Paris France
    Telephone: +33 1 40 20 45 45 Fax: +33 1 42 60 40 50
  • Boutique porto cervo
    La Passeggiata, 3b 07020 Porto Cervo (OT) Italy
    Telephone: +39 0789 94 367 Fax: +39 0789 94 368
  • Boutique Qatar
    Villaggio mall - vip section Al Waab area. p.o. box. 75.doha.qatar 974 Doha Qatar
    Telephone: +974 4 4507008 Fax: +974 4 4134087
  • Boutique riyadh
    Ali bin ali showroom c center building – ground floor Mohamed bin abdul aziz street(al tahlia ) Riyadh Saudi Arabia
    Telephone: 00966 1 4648454 Fax: 00966 1 4655688
  • Boutique Shanghai
    No.1175, West Nanjing Road, Shanghai
    Telephone: +86 21 5236 8338 Fax: +86 21 5236 8336
  • Boutique singapore liat towers
    541 orchard road #01-03 Liat Towers Singapore 238881
    Telephone: +65 6836 4918 Fax: +65 6836 4928
  • Boutique Singapore Marina Bay Sands
    2 Bayfront Avenue canal level b2-207 the shoppes at Marina Bay Sands Singapore 018972
    Telephone: +65 6688 7595 Fax: +65 6688 7596
  • Boutique taipei city
    Taipei 101 mall, 3f., no.45, shifu rd., xinyi dist., 110 Taipei City Taiwan, r.o.c.
    Telephone: +886 2 8101 8181 Fax: +886 2 8101 8383
  • Boutique tokyo
    6-5-13 Ginza, Chuo-ku Tokyo104-0061 Japan
    Telephone: +81 3 6830 0788 Fax: +81 3 3574 6333
  • Boutique Venice
    Piazza San Marco, 18 30124 Venezia Italy
    Telephone: + 39 041 528 55 19 Fax:
  • Boutique Waikiki
    T Galleria Waikiki 3/F 330 Royal Hawaiian Avenue Honolulu HI 96815
    Telephone: +1 808 931 2700 Fax:
  • Boutique Zurich
    Bahnhofstrasse 32, 8001 Zurich Switzerland
    Telephone: +41 (0)44 213 88 88 Fax: +41 (0)44 213 88 89